Skills
Customer Support > Active Listening problem solving, chat support
5-10 Years
Experience highlights
Technical Support Advisor IV
TDCX Philippines
·
August/2021
–
/
Senior Advisor Level of a very known Consumer Electronics Globally. The highest point of contact who handles escalation, advanced troubleshooting, billing and engineering assistance when needed.
Technical Support Specialist
Concentrix CVG Philippines
·
April/2018
–
Present
A technician of one of the most known and established company in technology. Provide assistance through chat with detailed steps and performing advanced troubleshooting steps through a secured remote share screen tool.
Customer Service Representative Level 4
Teleperformance
·
September/2016
–
Present
Amazon Seller Support - To help Amazon Seller/Business with their listing, reconciliation, customer claim through call and email.
