Skills
Marketing > Social Media Management > Social Media Marketing
Less than 6 Months
SEO
Less than 6 Months
2-5 Years
Php
1-2 Years
Html
1-2 Years
Css
1-2 Years
Microsoft Office 365
5-10 Years
Active Directory
2-5 Years
Computer networking
5-10 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
5-10 Years
Customer Support > Chat Support >Technical Support
5-10 Years
Adobe Photoshop
1-2 Years
Windows 10
2-5 Years
Windows 11
2-5 Years
Experience highlights
Service Desk Engineer
Access Healthcare
·
February/2021
–
/
Provide first-line technical support to end-users. Diagnose and troubleshoot hardware, software, and network issues. Create and manage support tickets in helpdesk systems.
IT Instructor/IT Officer
Visayan Institute of Learning and Management Inc.
·
August/2017
–
Present
Design IT training materials and curriculum. Configure, maintain, and troubleshoot network components for secure and reliable connectivity.
SEO and SMM Specialist
Proweaver Inc.
·
November/2016
–
Present
Identify keywords and key phrases for content strategy. Generate high-quality content tailored to social media platforms.
Technical Support Representative
E-Business BPO Inc.
·
July/2015
–
Present
Respond to customer inquiries via phone, email, chat, and in-person. Troubleshoot technical problems and identify root causes using diagnostic techniques.
