Healthcare Support Specialist

Verified

$5/hr

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Outline

Looking for Part-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Results-driven Healthcare Insurance Support Specialist with expertise in managing inbound and outbound inquiries for medical insurance accounts in a high-volume call center environment. Skilled in verifying member benefits, processing claims inquiries, assisting healthcare providers with prior authorizations, scheduling appointments for translation services and transportation services lastly processing pcp & ppg change. Ensuring strict compliance with HIPAA guidelines. Dedicated to resolving complex coverage issues with empathy, accuracy, and clear communication.

Skills & Experience

Skills

Customer Service Representative 2-5 Years

Insurance Verification and Healthcare Support 2-5 Years

Accounting > Claims Processing 2-5 Years

Customer Support > Insurance > Prior Authorization 2-5 Years

2-5 Years

- Customer Service 2-5 Years

HIPAA Compliance 2-5 Years

Healthcare Support 2-5 Years

Customer Support > Insurance > Prior Authorization> Medical Billing 2-5 Years

Experience highlights

Healthcare Insurance Support Specialist

Teleperformance · August/2022 – Present

Act as the dedicated point of contact for healthcare providers, doctors' offices, and billing agencies regarding insurance coverage and claims.

Address and resolve complex inquiries regarding claim status, payment details, denial reasons, and fee schedules.

Verify patient plan eligibility, copays, deductibles, and pre-certification requirements for medical procedures.

Assist clinics with prior authorization submissions,

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