Skills
Human Resources > Recruiting > US recruiting
1-2 Years
Inbound Sales & Order Management
1-2 Years
Appointment Setting & Scheduling Coordination (B2B/B2C)
1-2 Years
Outbound Negotiation & Customer Cost Reduction
Less than 6 Months
Non-Voice Customer Communication & Support
Less than 6 Months
Experience highlights
Corporate Recruiter
Slice Merchant Services
·
June/2024
–
/
Conducted pre-qualification calls with applicants from ZipRecruiter and Indeed using RingDNA.
Explained company background, role responsibilities, and employee benefits to potential candidates.
Tracked applicant progress and interview outcomes through detailed Excel documentation.
Supported recruitment operations through administrative tasks and process coordination.
Appointment Coordination Specialist: B2B/B2C Sales Outreach
Boardsi
·
February/2024
–
Present
Reached out to individuals to gauge their interest in becoming board members for organizations.
Scheduled phone discussions and confirmed essential details, including name, contact information, and email for appointment confirmations.
Utilized specialized tools to streamline B2C appointment setting and communication processes.
Inbound Sales Representative & Order Management Specialist
Ava's Flowers
·
December/2022
–
Present
Inbound Sales Representative & Order Management Specialist
Ava's Flowers
·
March/2021
–
Present
Processed orders from the Avas Flowers website and inbound sales calls, ensuring accuracy and customer satisfaction.
Conducted outbound calls to local US-based flower shops to confirm and fulfill customer orders.
Coordinated seamless order processing and delivery for a positive customer experience.
Outbound Sales Representative
611 Global Services
·
August/2020
–
Present
Conducted calls to service providers such as AT&T, Verizon, Comcast, and utility companies to negotiate reduced monthly payments for customers.
Assisted customers in lowering expenses on bills, including electricity, water, and car insurance.
Ensured efficient communication and successful resolution of payment adjustments for client satisfaction.