Skills
IT Support
2-5 Years
Design > Graphic Design > Canva, Video editing using Capcut, LightRoom, Photoshop
2-5 Years
Customer Support > Chat Support
Less than 6 Months
Customer Support > Customer Service > Payment Processing
Less than 6 Months
Experience highlights
MOBILE APPLICATION TESTER
VIRTUAL STAFF PH
·
August/2024
–
Present
Test mobile applications and games in Google Play Console.
Identifying bugs, shortcomings, and errors.
Write and submit a report.
IRRIGATORS DEVELOPMENT OFFICER
National Irrigation Administration
·
August/2021
–
/
Provides efficient and effective irrigation for the improvement of farmers’ quality of life.
Field Work: Provides technical support and training to farmers, monitors and evaluates irrigation performance, manages water resources, resolves related issues, and contributes to policy development to ensure sustainable and effective water use in agriculture.
Office Work: Video Editor and Graphic Designer of the Public Relation (PR) Team which covers the activities and accomplishment of the company by
CLERK PROCESSOR
National Irrigation Administration
·
August/2018
–
Present
Handles document processing, data entry, and record maintenance, provides customer service and administrative support, ensures compliance with company policies, and verifies data accuracy to maintain efficient office operations. Manages database of farmers and does IT related work like networking, photo and video editing, and troubleshooting.
CUSTOMER SERVICE REPRESENTATIVE
Panasiatic Call Centers, Inc.
·
June/2017
–
Present
Addresses customer inquiries and concerns, provides product or service information, resolves issues, processes orders or returns, and ensures a positive customer experience through effective communication and problem-solving.
ICT TEACHER
DANCALAN PRIVATE ACADEMY, INC.
·
May/2017
–
Present
The ICT Instructor teaches and facilitates learning in information and communication technology, delivers lessons on various software and hardware applications, develops instructional materials, assesses student progress, and supports learners in acquiring digital skills and knowledge.