Skills
Office and Administration > Administrative Support
Less than 6 Months
Office and Administration > Calendar Management > Scheduling
Less than 6 Months
Cold-calling > Appointment Setting
Less than 6 Months
Customer Support > Email Support and chat support
2-5 Years
Marketing > Content Creation > Social Media Content Creation
Less than 6 Months
Experience highlights
Office Assistant
Solomon Electric LLC
·
February/2024
–
Present
Set up appointment with clients. Answering calls and emails. Schedule organizing, calendar management and assist technicians.
Healthcare Associate
Strategic Office Support
·
February/2024
–
/
As a Customer Service Specialist, I manage the end-to-end fulfillment process for diabetic medical supplies, ensuring patients receive essential care through diligent multichannel support. I coordinate high-volume communications across inbound and outbound calls, live chat, and email to resolve inquiries and facilitate order accuracy.
Learning Specialist/Trainer
Foundever
·
August/2023
–
/
Create and facilitate successful product training sessions. Submit reports to clients and met team goals.
Customer Service Representative
Foundever
·
July/2020
–
Present
I was a chat support agent assisting 3 chats at a time. I was also trained to assist customer's query via email and arrange refund back to their card. I also do reviews from a customer accepts and decline as assigned.
