Skills
Customer Service & Support, Fraud Investigation & Risk Management,
2-5 Years
Experience highlights
Fraud and Risk Analyst
Ubiquity Global Services Inc
·
March/2021
–
Present
Experienced professional with a diverse background in customer service, fraud analysis, and project management. Successfully managed customer inquiries for a healthcare account, including online Walmart purchases. Led investigations for Greendot, analyzing fraudulent activity, processing chargebacks, and making informed decisions on claims. Also, contributed to a special project for billpay, demonstrating a strong understanding of financial processes.