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John Mickhail E.

Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Enthusiastic and Detail Oriented Support Representative with strong communication and interpersonal skills. Experienced in high volume customer facing roles, with a talent for active listening, problem solving, and managing stressful situations with calm professionalism. Eager to leverage my passion for helping people and quick adaptability in a dedicated Customer Service Representative role.

Skills & Experience

Skills

Social Media Management 1-2 Years
Email & calendar management 6 Months to 1 Year
Customer Service Representative 1-2 Years
Accounting > Claims Processing Less than 6 Months
Customer Support > Insurance Less than 6 Months
Coordination Less than 6 Months
Record Management Less than 6 Months
- Customer Service Less than 6 Months
HIPAA Compliance Less than 6 Months
Customer Service & Patient Support Less than 6 Months
Accounting > Accounts Payable > Accounts Receivable > Billing Less than 6 Months
authorization Less than 6 Months
Dental Insurance Verification Less than 6 Months

Experience highlights

Medical and Dental Insurance Verification Specialist
Concentrix PH · January/2024 – Present
Verified patient medical and dental insurance coverage and eligibility. Processed pre-authorizations, coordinated with carriers, and assisted with billing inquiries and claims follow-ups while maintaining HIPAA compliance.
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