Skills
Attention to detail
2-5 Years
CRM
2-5 Years
Communication
2-5 Years
Upselling
2-5 Years
Customer Support >Active Listening >Effective Communication >Problem-Solving >Empathy >Product Knowledge
2-5 Years
CRM > Salesforce
1-2 Years
Customer service > Sales Representative > Customer Support
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Accounting > Accounts Payable > Accounts Receivable > Billing
2-5 Years
Order Tracking
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
2-5 Years
Omnichannel Support
2-5 Years
Experience highlights
Customer Support Representative
Revolve Philippines Inc.
·
August/2024
–
Present
Delivered omnichannel support across phone, email, live chat, and SMS for premium fashion e-commerce brand. Assisted with product inquiries, order tracking, returns, and dispute resolution.
Customer Service Rep
TTEC Customer Care Mgmt. Phil. Inc.
·
July/2021
–
Present
Handled customer accounts and payment collections for Telstra. Resolved billing inquiries, negotiated payment arrangements, and provided technical support for service connectivity issues.
