Bookkeeping Virtual Assistant | Administrative & Tax Filing Support | QuickBooks ProAdvisor

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Are you looking for a reliable Bookkeeping Virtual Assistant who can keep your financial records organized, accurate, and up to date while also helping with day-to-day administrative tasks?

I’m Wendy Lou Santos, a Certified QuickBooks ProAdvisor, with hands-on accounting and bookkeeping experience supporting payroll, accounts payable, accounts receivable, invoice processing, bank reconciliation, financial reporting, month-end accounting, and administrative operations.

I help small and growing businesses stay organized by taking care of the details that keep their back office running smoothly.

My goal is simple: keep your books, records, and administrative tasks organized so you can spend more time running your business.

If you're looking for a Bookkeeping VA who takes accuracy seriously, communicates proactively, and can become a dependable part of your team, I'd be happy to discuss how I can support your business.

Let's connect and see if we're a good fit.

Skills & Experience

Skills

Payroll Administration & Timekeeping 2-5 Years

Certified QuickBooks Online ProAdvisor 1-2 Years

Bookkeeper, Accounting, Accounts Receivable, Accounts Payable, Bank Reconciliation, Audit Coordination, Financial Statement 2-5 Years

Experience highlights

Customer Service Representative (Email & Chat Support)

TELUS Digital Philippines-Uber Account · March/2015 – Present

• Resolved customer inquiries through email and chat while consistently maintaining a 95% CSAT score.
• Managed 60+ customer tickets daily with high accuracy and timely resolution.
• Documented customer interactions and escalated complex issues to appropriate teams.
• Maintained service quality while meeting productivity and response-time KPIs.

Accounting Staff

Innovative Options Service Cooperative · August/2012 – Present

• Processed end-to-end payroll for 100+ employees using Microsoft Excel and QuickBooks.
• Prepared invoices for 20+ clients while ensuring timely billing and accurate documentation.
• Supported the preparation of accurate financial reports by maintaining organized accounting records and documentation.
• Managed confidential employee and payroll records while maintaining compliance with company policies.
• Communicated professionally with internal departments and clients.

Accounting Staff

Promosphere Inc.| · April/2010 – Present

• Reviewed employee timesheets and attendance records for payroll accuracy.
• Assisted in payroll preparation while ensuring compliance with company procedures.
• Maintained organized bookkeeping records that supported accurate payroll processing and month-end accounting activities.
• Performed filing, documentation, and administrative support for the accounting department.

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