General Virtual Assistant

Verified

$6/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Experienced Virtual Assistant with 6 years in customer service, along with administrative support, CRM management and operations.

Skills & Experience

Skills

Cusstomer service representative 5-10 Years

Appointment Scheduling & Coordination 2-5 Years

Canva (Basic Editing) Less than 6 Months

Crm Salesforce Less than 6 Months

Admin & Operations Less than 6 Months

Experience highlights

GENERAL VIRTUAL ASSISTANT

Virtual Freelancer Asia · December/2025 – Present

Provided administrative support to ensure smooth daily operations
Monitored and organized incoming email streams related to Heloc (Home Equity Line ofCredit) programs.
Proactively reached out to Account Executives (AEs) to refresh and maintain accurate
client profiles.
Responded to questions from LOs and internal teams with accurate information or
directed them to the appropriate department.
Supported marketing tasks such as social media scheduling, postings on internal portals

LEAD GENERATION SPECIALIST

Northernstay · December/2025 – Present

Researched and identified potential clients using online platforms, databases, and social
media
Collected and verified contact information (emails, phone numbers, etc.)
Managed and updated leads in CRM systems
Ensured data accuracy and proper lead segmentation
Built targeted prospect lists

CUSTOMER SERVICE REPRESENTATIVE

Cloudstaff · October/2022 – Present

Managed high volume of calls daily regarding oil deliveries, billing issues, and service
appointments with 95% first-call resolution rate.
Coordinated and scheduled HVAC service calls and deliveries per day, reducing delays.
Processed account setups, updates, and billing payments, maintaining data accuracy in CRM system.
Collaborated with dispatch and technicians to ensure smooth service delivery and fast
conflict resolution

CUSTOMER SERVICE REPRESENTATIVE

iQor · September/2019 – Present

Assisted Metro by T-Mobile customers with billing, service activation, and device
troubleshooting.
Delivered high-quality customer service by resolving inquiries efficiently and
professionally.
Processed sales transactions, account updates, and phone activations accurately.
Educated customers about new plans, features, and promotions, contributing to store
sales goals.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In