Skills
Sales & Business Support Skills
2-5 Years
Account Management
2-5 Years
Selling
2-5 Years
Compliance
2-5 Years
- Customer Service
2-5 Years
CRM Systems
2-5 Years
Accounting > Bookkeeping > QuickBooks
2-5 Years
Billing & dispute resolution
2-5 Years
Client Retention and Churn Prevention
2-5 Years
Customer Service>Sales
2-5 Years
• Technical Troubleshooting
2-5 Years
Experience highlights
Small Business Sales & Account Consultant (Intuit QuickBooks)
Concentrix
·
August/2023
–
Present
Drove sales through consultative needs assessments and cross-selling QuickBooks solutions. Executed retention strategies, delivered end-to-end client support, and managed billing/dispute inquiries with high CSAT ratings.