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Kenneth Mark S.

Executive Assistant

Verified
$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Reliable and detail-oriented Virtual Assistant with experience supporting healthcare and administrative operations. Skilled in managing virtual systems, spreadsheets, websites, data, and day-to-day administrative tasks. Comfortable communicating with clients, following established processes, maintaining accurate records, and learning new software quickly. I’m organised, adaptable, and committed to providing professional and dependable support while working independently.

Skills & Experience

Skills

Admin / Personal Assistant / Receptionist 2-5 Years
Chat support 1-2 Years
E-Commerce > Amazon > Inventory Management 6 Months to 1 Year
- Customer Service 2-5 Years
HIPAA Compliance 1-2 Years
Healthcare Support 1-2 Years
• Time Management 2-5 Years
Customer Support > Email > Chat Support > Inbound Calls > Outbound Calls 2-5 Years
✔️Marketing > Appointment Setting 2-5 Years
Customer Service > Gorgias > Shopify Less than 6 Months
*Administrative Support - 1-2 Years

Experience highlights

Patient Support
United Healthcare · March/2025 – Present
Assisted members with health insurance inquiries, eligibility, claims, and coverage. Maintained HIPAA compliance while managing high-volume inbound inquiries professionally.
Executive Assistant
J Dub's Metalworks · July/2024 – Present
Provided administrative and executive support to management, including calendar coordination and schedule management.
Customer Service Representative
ECE Contact Centers · January/2023 – Present
Assisted customers with product inquiries via chat and email. Engaged in inbound and outbound calls to address concerns and ensure customer satisfaction.
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