Skills
Technical support
2-5 Years
Support Ambassador - Airbnb
2-5 Years
Hospitality Services
6 Months to 1 Year
Experience highlights
Support Ambassador/ Dedicated Support Ambassador
TDCX
·
June/2022
–
Present
I previously worked under TDCX with Airbnb account where from Resolutions 1 and 2, I have also been a dedicated support ambassador for managed Hosts and SuperHosts. I assist both guest and Host with their Airbnb related concerns including providing main support for managed Hosts.
Technical Support Representative/Customer Service
Sykes
·
June/2019
–
Present
Ive previously worked on Sykes Asia where it is now rebranded as Foundever. I was a technical support and customer service representative in which I assist customers on their internet issues including setting up their modem and any related technical issues which is connected to their internet service which is Centurylink.