Social Media, Management, Chat Support, Content Writer, Digital Marketing, Data Entry Graphic Design

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Associate Degree

English proficiency Fluent

Professional Summary

I am a highly adaptable and dedicated professional with experience in customer service, chat support, and data entry. Skilled in handling client inqui

Skills & Experience

Skills

Social Media management 10+ Years

Data Entry Less than 6 Months

Chat support 6 Months to 1 Year

Digital Marketing Less than 6 Months

Transcription Less than 6 Months

translator Less than 6 Months

Content creator Less than 6 Months

Data annotation Less than 6 Months

Experience highlights

Chat Customer Service Representative

Teletech · November/2022 – Present

TELCO Non-Voice Account
Use a Personal Greeting.
Recognize and Respond.
Show the Care for the Customer.
Own the Experience.
Ask Questions and Research to Understand the Needs and Identify the Root of Cause.
Utilize Tools.
Position Recommendation to Resolve the Customer's Issue.
Provide necessary information to reduce future impact.
Provide Relevant Self- Help and Offer Digital Assistance.
Provide a recap that confirms the resolution.
Close with a personal touch

Avatar Chat Support

Central Source BPO · September/2022 – Present

Computer Operator by dialing the number with the voice script to communicate with the client that has
commitment to give some donation.

Collection Agent

IQOR · February/2020 – Present

Payment Collection and offer Rebates Card.

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