Virtual Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced professional with over 15 years in HR, operations, and organizational development, built on a solid foundation in the BPO industry with co

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Active Listening 5-10 Years

Customer Support > Chat Support 2-5 Years

Good communication skills, can do multitasking, can be trained to anything work that is possible. 5-10 Years

Customer Support > Active Listening problem solving > Trusthworthy 5-10 Years

Customer Support > Customer Relationship Management 5-10 Years

Human Resources > HR Management 5-10 Years

Professional Services > Business development? 2-5 Years

fast learner,can do multitask,shifting sched, 5-10 Years

Experience highlights

Operations Manager

Dependable Security Agency · January/2021 – Present

Developed and instituted strategies to expand operations while ensuring
consistent service quality across multiple branches.
Oversaw client relations, branch performance, and financial management,
resulting in increased client retention and profitability.
Directed the recruitment, training, and mentoring of managerial staff to
promote operational excellence.
Analysed and acted on performance metrics and financial reports to
optimise decision-making.

Clinic Manager

Cebu Digital Hearing Solutions · January/2019 – Present

Managed daily operations and staffing across multiple healthcare clinics,
ensuring efficient and patient-centred services.
Championed recruitment, budget planning, and adherence to healthcare
standards.
Facilitated employee training and development initiatives to enhance
service delivery

Talent & Organizational Development and Marketing

Bootstrap Business Consultancy Services · May/2018 – /

Spearheaded strategic consulting initiatives to restructure departments,
optimise operations, and align business goals with human capital
strategies.
Collaborated with executives and HR leaders to design and implement
performance improvement plans, talent acquisition strategies, and
comprehensive training programmes.
Delivered customised business and marketing solutions to SMEs,
enhancing operational efficiency, employee retention, and client
engagement.
Measured and reported on key HR

Assistant Business Development Executive

Maayo Hospital · January/2017 – Present

Drove business growth through effective client acquisition, targeted
marketing initiatives, and strategic partnerships with healthcare providers
and insurers.
Contributed to programme development, public relations, and quality
assurance efforts.
Formulated sales strategies, delivered engaging presentations, and
nurtured robust client relationships

Admin & HR Supervisor

Medcor Corporation · January/2016 – Present

Supervised end-to-end HR functions including recruitment, compensation,
employee relations, and compliance.
Coordinated finance-related processes and liaised with U.S. counterparts
on company-wide reporting and audits.
Organised corporate events and employee engagement programmes,
fostering a positive workplace culture.

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