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Harold M.

Customer Success Specialist

Verified
$4/hr

Outline

Looking for Full-Time work (10 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Support Specialist with over eight years of proven expertise in resolving complex issues and fostering positive customer experiences. Efficiency-driven and team-oriented, I am dedicated to exceeding customer satisfaction, contributing to business goals, and driving sales excellence. My skills encompass order processing, call handling, and consistently maintaining high service levels through effective issue resolution and professional customer care.

Skills & Experience

Skills

Great with technical troubleshooting and billing concerns. 5-10 Years
Customer Support > Chat Support 2-5 Years
Customer Support > Customer Relationship Management 2-5 Years
Customer Support > Sales Support > Account Retention 2-5 Years
Collections Specialists 2-5 Years
Excellent problem-solving and analytical skills. Less than 6 Months

Experience highlights

Customer Success Specialist
Rapyd.cloud · October/2023 – /
Contract ended - June 2025
Customer Service Representative - Publisher
BuddyBoss · January/2021 – Present
Outbound Retention & Collection Specialist
Dreamscape Networks - Web.com · January/2020 – Present
Customer Service Representative II
TeleTech Philippines - Telstra · March/2016 – Present
Technical Service Representative
Tech Mahindra · July/2015 – Present
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