Experience highlights
Customer Service Representative
Sagility
·
January/2023
–
Present
Provided remote administrative and customer support by handling client inquiries through phone, email, and chat in a high-volume healthcare environment. Managed scheduling, billing assistance, data entry, and account updates while ensuring accurate and organized records in CRM systems. Supported payment processing and issue resolution with a strong focus on efficiency, professionalism, and client satisfaction. Experienced in using digital tools such as Google Workspace, Microsoft Office, and CRM