Client Support / Data Quality Analyst

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Multifaceted professional with 6+ years of experience in data analysis, technical support, and client-facing roles across retail analytics, mortgage processing, and helpdesk operations. Skilled in resolving data anomalies, troubleshooting technical issues, and translating raw data into actionable insights. Adept at managing multiple concurrent responsibilities without sacrificing accuracy or service quality, with strong client-relationship skills across both regulated and fast-paced environments.

Skills & Experience

Skills

Marketing > CRM > Zoho CRM 2-5 Years

Software > Data Engineering > SQL 2-5 Years

Data Analysis 5-10 Years

HELPDESK SUPPORT 5-10 Years

Data Validation 5-10 Years

- Customer Service 5-10 Years

Cost Estimate > Microsoft Excel 5-10 Years

Client Relationship Management 5-10 Years

JIRA 2-5 Years

Office 365 5-10 Years

Customer Support > Chat Support >Technical Support 5-10 Years

Google Workspace 2-5 Years

Experience highlights

Client Support Analyst (EMEA)

EMAPTA Versatile Services · January/2022 – Present

Managed data quality analysis, helpdesk support, and customer service simultaneously. Conducted footfall and sales data analysis for UK and USA retailers. Performed data validation, anomaly detection, and client escalation. Provided remote and on-site technical support.

Mortgage Loan Processor (Process Associate)

ThoughtFocus Technologies, LLC · September/2020 – Present

Processed and reviewed mortgage loan applications with accuracy. Managed confidential borrower data including credit reports and financial records in compliance with privacy standards. Verified borrower information and collaborated cross-functionally with loan officers and underwriters.

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