Virtual Assistant | Costumer Service

Verified

$50/hr

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Outline

Looking for Full-Time work (8 hours/day) at $50/hour

High School Diploma

English proficiency Conversational

Professional Summary

I am a hardworking, passionate, and resilient individual. I’m reliable, trustworthy, and always willing to go the extra mile.

Skills & Experience

Skills

I am organized, reliable, and a fast learner, good communication skills, can work under pressure, and adapt easily. 2-5 Years

Experience highlights

Virtual Assistant | Customer Service Representative

Freelance | Online-Based · August/2023 – Present

- Provided virtual assistance and customer support for an online-based entertainment
platform.
- Handled live chat, email inquiries, and account-related issues with professionalism and confidentiality.
- Managed customer accounts, provided technical troubleshooting, and ensured a high level of
customer satisfaction.
★ Maintained accurate records of customer interactions and transactions using CRM tools.
- Worked independently, met performance metrics, and adapted quickly to policy.

Service Crew | Steward

Tanuki · September/2022 – Present

- Take orders from the customer and present them as requested.
- Process bills for the customer and also issue them receipts.
- Help with outdoor delivery or with food preparation at the kitchen depending on what is
required at any particular time.
- Pack foods ordered by customers and serve them in the
most efficient manner.

Receptionist

Hairwaves by Charbel · September/2021 – Present

- Greeting clients and answering Emails and phone calls.
- Handling and responding to correspondence.
- Maintaining clients records or checking schedule appointments.
- Assisting and teaching clients how to use the product properly.

Cashier | Service Associate

Venus Cosmetics and Perfumes · October/2019 – Present

- Greet customers to welcome them to the store.
- Answering any questions they have about the
product.
★ Providing instructions on how to use the products
- Talking to the customers in courteous business like manners.
- Process bills for the customers and also issue them receipts.

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