Skills
Appointment scheduling
2-5 Years
HIPAA Compliance
2-5 Years
Referral coordinator
1-2 Years
Electronic Medical Records (EMRs/EHRs) (AthenaNet, Epic, Cerner and Brightree
2-5 Years
Prior Authorization and insurance verification
2-5 Years
Experience highlights
Eligibility and Benefits Specialist
Primary Care Clinic
·
January/2025
–
Present
Verified patient insurance eligibility for 80+ daily inquiries across 10+ insurance carriers (e.g., BCBS, Aetna, Cigna, UHC, Tricare, Baycare) using Availity and direct payer portals
Accurately document patient coverage, copay, cost-sharing, deductible, and out-of- pocket maximums in the billing notes
Appointment Scheduler
Primary Care Clinic
·
January/2024
–
Present
Appointment scheduling and calendar management. Coordinate this urgent concern with the appropriate staff and department.
Referral Coordinator/ Prior Authorization Specialist
Indian Health Services (IHS)
·
January/2023
–
Present
Increased referral compliance by following through the whole process, from obtaining prior authorization, sending the referral, following up on whether the patient has been scheduled or seen to obtaining visit notes in order to complete the referral.
Patient Coordinator Tier 1
Federally Qualified Health Center (FQHC)
·
May/2022
–
Present
Coordinate patient to appropriate department and personnel. Help with confirming and cancelling appointments
New patient Coordinator/ Scheduler
Pediatric Clinic
·
January/2016
–
/
Scheduled sick visits, med check, well and circumcision appointments. Submit medication Refills. New patient Intake
