Social Media Manager

Verified

$15/hr

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Outline

Looking for Freelance work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Becoming a successful Analyst who not only manages but also excels in leveraging technical support and machine troubleshooting for business growth and

Skills & Experience

Skills

Advertising > Facebook Ads Less than 6 Months

Customer Support > Active Listening 2-5 Years

Marketing > Content Creation > Social Media Content Creation Less than 6 Months

Marketing > Social Media Management Less than 6 Months

Customer Support > IT Service desk 2-5 Years

Experience highlights

Quality Analyst

Infosys BPM Philippines · September/2021 – /

Working as Information technology task and doing software navigation like Active directory, MS office and network Troubleshooting also, creating account for new employee.
Working as English quality analyst by checking the ticket notes, observing the call flow and hearing the call audio. Evaluating the call process.

Assoc. Customer Service Reps

WNS Philippines · January/2017 – Present

Helping and supporting our clients for his travel booking like hotel, flight and car reservation. Promoted to escalation team doing hotel overbooking cases.

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