Skills
Customer service
2-5 Years
Data Entry
2-5 Years
Customer Relationship Management (CRM)
2-5 Years
Administration > Administrative Support
2-5 Years
Experience highlights
Customer Service Representative
IBM
·
August/2007
–
Present
Provide excellent customer service by responding to customer inquiries, resolving concerns, and providing accurate information through phone, email, chat, or other communication channels. Handle complaints professionally, process customer requests, maintain accurate records, and ensure customer satisfaction while following company policies and procedures.