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Katrina P.

Customer Service Representative

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer-focused and results-driven Customer Service Representative with strong communication, problem-solving, and multitasking skills. Experienced in handling customer concerns, providing accurate solutions, and delivering excellent service in fast-paced environments. Committed to creating positive customer experiences and turning every interaction into an opportunity to build trust and loyalty.

Skills & Experience

Skills

Customer service 2-5 Years
Data Entry 2-5 Years
Customer Relationship Management (CRM) 2-5 Years
Administration > Administrative Support 2-5 Years

Experience highlights

Customer Service Representative
IBM · August/2007 – Present
Provide excellent customer service by responding to customer inquiries, resolving concerns, and providing accurate information through phone, email, chat, or other communication channels. Handle complaints professionally, process customer requests, maintain accurate records, and ensure customer satisfaction while following company policies and procedures.
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