Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A highly organized and resourceful professional with a strong background in client management, task coordination, and administrative support. Experienced in handling correspondence, managing multiple priorities, maintaining records, conducting online research, and assisting with daily business operations. Equipped with excellent communication, problem-solving, and multitasking skills, with the ability to work independently and provide reliable support to help businesses stay organized and productive.

Skills & Experience

Skills

Critical Thinking 2-5 Years

Multitasking 2-5 Years

Subject Matter Expert 1-2 Years

Admin Assistant 2-5 Years

Tech and Chat support 2-5 Years

- Customer Service 2-5 Years

Customer Service > Gorgias > Shopify 2-5 Years

*Administrative Support - 2-5 Years

Experience highlights

Technical Support Representative

EXACOT PHILIPPINES · October/2025 – Present

Provided technical support for VPN services, troubleshooting devices and routers. Managed team email communications and handled 5 concurrent chat conversations. Trained in accessibility support and collaborated with internal teams on escalations.

Shopify Plus Support

TASKUS · March/2023 – Present

Supported merchants with marketing strategies and website design. Provided advanced Shopify troubleshooting, keyword research, SEO optimization, and analytics reporting. Handled account management and multitasked 3 chat conversations.

Technical Support Specialist

CONCENTRIX PHILIPPINES, INC. · August/2021 – Present

Provided technical support for home security devices including setup, configuration, and troubleshooting. Trained new staff on protocols, collaborated with engineering teams, and educated customers on security best practices.

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