Virtual Assistant | Admin Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (9 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and people-focused administrative professional with over 4 years of experience in workforce management, real-time operations, customer

Skills & Experience

Skills

MS Excel / Reporting 2-5 Years

Experience highlights

Medical Biller / AR Specialist

Premier Medical Billing · January/2026 – Present

- Managed the complete medical billing cycle, including claim preparation, submission, and follow-up.
- Reviewed patient accounts and insurance information to ensure accurate billing and reimbursement.
- Investigated and resolved billing discrepancies while maintaining compliance with payer requirements.
- Tools: Tebra ( Kareo ), UHC Provider, DrChroono EHR/EMR, Microsoft Excel, ChatGPT

Real Time Analyst - WorkForce Management

Concentrix · October/2021 – Present

- Managed administrative and operational support tasks in a fast-paced environment with strong accuracy
and attention to detail.
- Monitored reports, schedules, and staffing updates while ensuring proper documentation and organization
of operational records.
- Maintained professionalism and effective communication in a collaborative team environment.
- Tools: Microsoft Excel, Google Sheet, MSTeams, Google Mail, MSOutlook, WorkforceCx, Oracle, Canva, ChatGPT, Workday.

Technical Support / Customer Service representative

Concentrix · September/2020 – Present

- Built strong rapport with customers through active listening, empathy, and effective communication.
- Resolved customer concerns efficiently while meeting service quality standards.
- Strengthened verbal and written English communication skills in a fast-paced environment
- Tools: Oracle, Discord, MSExcel, Google Sheet, MSTeams, Zimbra, ChatGPT, Nexus, Synapse

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