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Loewee V.

A+ Admin Support|Customer Service|ISA|Recruitment|Email & Inbox Mgmt

Verified
$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Seeking a highly experienced Virtual Assistant for a long-term, collaborative partnership?

Proven track record of success with over 10 years of experience in customer service, leadership, and project management, coupled with exceptional multitasking, problem-solving, and organizational skills.

You've struck gold! This impressive skillset is a game-changer.

Skills & Experience

Skills

Customer Support 5-10 Years
Office and Administration > Email Management 2-5 Years
Real Estate > Appointment Setting 2-5 Years
Real Estate > Cold Calling 1-2 Years
Social Media Moderator 1-2 Years
Customer Support > Sales Support 1-2 Years
Office and Administration > Data Entry 2-5 Years
Leadership and Team Management 1-2 Years
Typing, proofreading, Transcribing Less than 6 Months
Recruitment and Talent Acquisition Less than 6 Months

Experience highlights

Client Care Coordinator
Nick McLean Real Estate Group · October/2023 – Present

Centralized Communication: Manages the company inbox, ensuring timely and professional responses to inquiries.

Proactive Lead Engagement: Conducts circle prospecting to identify and nurture potential clients, building a strong network of referrals.

Data Integrity: Maintains an accurate and up-to-date lead database, providing valuable insights for strategic decision-making.

Efficient Scheduling: Facilitates a smooth client experience by scheduling appointments for showings, home valuations, an

Inside Sale Associate
Mark White & Associates LLC · January/2023 – Present

Schedules appointments between clients and representatives or sales teams.

Contacts potential customers to generate interest and schedule appointments.

Maintains a customer relationship management (CRM) database, entering customer information, tracking interactions, and updating customer profiles.

Inputs and updates information into a computer system or database.

This can include tasks such as typing in customer information, entering financial transactions, or uploading product information i

General Virtual Professional
Unbridled Insurance LLC · March/2022 – Present

Manages and organizes appointments, meetings, and events on a calendar.

Handles incoming emails, responds to inquiries, and sorts messages according to priority.

Provides phone support to customers, addressing their concerns and resolving issues.

Conducts a weekly review of email inboxes to prioritize and respond to messages in a timely manner.

Virtual Assistant
Ticket Rescue LLC · September/2020 – Present

Conducted searches for potential sales leads on social media platforms such as Facebook, Twitter, and Instagram.

Engaged with potential customers by responding to comments on Facebook and Twitter.

Scheduled posts in advance on Facebook to ensure regular and timely posting.

Uploaded daily sales data through software platforms such as Seatscouts and Skybox

Customer Service Operations Manager
Exl Service · March/2018 – Present
• Responsible for assigning tickets to appropriate individuals or teams.
• Keeps track of daily tasks and ensures they are completed on time.
• Uses MS Access to reconcile cash transactions.
• Leads weekly team meetings to discuss progress and plan for the week ahead.
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