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Carlo R.

Customer Support

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

An accomplished reporting and customer support professional with over 8 years of experience driving operational excellence and customer satisfaction. Proven experience in streamlining reporting processes, resolving complex customer issues, and collaborating cross-functionally. Committed to continuous improvement, data-driven decision-making, and fostering internal and external partnerships.

Skills & Experience

Skills

Analysis & problem solving 5-10 Years
Analytic and Reporting 5-10 Years
Data Entry & Administrative Support 5-10 Years
Process Improvement (streamlining workflows for efficiency) 5-10 Years
Complaint Handling & Resolution 5-10 Years
Accounting > Business Analysis 2-5 Years
Office and Administration > Quality Assurance 5-10 Years
Process improvement 5-10 Years
Customer Relations 5-10 Years
Microsoft Office Suite 5-10 Years
~Data Entry 5-10 Years
Workflow Optimization 5-10 Years
Data Analysis and Reporting 5-10 Years
Complaint resolution 5-10 Years

Experience highlights

Customer Support
Spartan Races Inc. · October/2018 – /
Remote customer support role driving operational excellence and customer satisfaction.
Reports Analyst
Spartan Races Inc. · October/2017 – Present
Remote reporting analyst role.
Data Auditor and Process Analyst
FCTG South East Asia Inc. · July/2014 – Present
Data auditing and process analysis focused on streamlining reporting processes.
Jr. Business Analyst
Microsourcing Inc. · April/2010 – Present
Junior business analyst role.
Data Entry
Xerox Solutions Inc. · May/2008 – Present
Data entry specialist.
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