Detail-oriented Virtual Medical Assistant with experience supporting a U.S.-based Pain Management Clinic in Texas. Skilled in appointment scheduling, insurance verification, patient coordination, inbound and outbound calls, medical record management, billing support, and administrative workflows. Proficient in Tebra, SimplePractice, and eClinicalWorks (ECW), with the ability to quickly learn new EMR and practice management systems. Strong background in customer service, communication, multitasking, and HIPAA-compliant documentation. Committed to providing excellent patient support while helping healthcare practices maintain efficient front-office and revenue cycle operations.