GENERAL VA |Medical VA

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

High School Diploma

English proficiency Fluent

Professional Summary

Versatile and reliable Virtual Assistant with dual expertise in general administrative support and healthcare-focused operations. Skilled in streamlining daily workflows—including email & calendar management, data entry, document organization, and client communication—while bringing specialized experience in prior authorization, medical records management, insurance verification, and HIPAA-compliant care coordination. Highly detail-oriented, proficient in Microsoft Office, Google Workspace, and CRM/EMR systems, I adapt quickly to new tools and work independently with precision. I combine strong organizational discipline, strict confidentiality, and consistent reliability to deliver seamless support whether for business operations or clinical needs.

Skills & Experience

Skills

Microsoft Office Suite 5-10 Years

Documentation Management 5-10 Years

ChatGPT 1-2 Years

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 5-10 Years

~Data Entry 2-5 Years

Email & calendar management 5-10 Years

admi task, data entry VA, operations 5-10 Years

*Administrative Support - 5-10 Years

Hubspot 1-2 Years

• Time Management 5-10 Years

Google Workspace 2-5 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years

Customer Communication 5-10 Years

Process Coordination 2-5 Years

Experience highlights

Legal Medical Virtual Assistant

Interventional Spine & Surgery Group · June/2025 – Present

Processed prior authorization requests and reviewed documentation for completeness. Coordinated with healthcare providers to obtain missing documents and resolve submission issues.

Intake Associate (Back Office)

Carelon Global Solution · November/2024 – Present

Conducted account research and verified user information before processing updates. Investigated account-related concerns and escalated complex issues. Managed multiple requests simultaneously.

Customer Support Representative

TREC AU · January/2021 – Present

Processed customer orders via email. Created and issued invoices and quotations. Scheduled repairs and installations. Managed calendars, appointments, and service schedules.

Virtual Assistant / Community Moderator

LinkedIn/Glassdoor · April/2019 – Present

Managed multiple requests independently in fully remote environment with minimal supervision. Maintained accurate documentation and met productivity and quality expectations.

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