Skills
Marketing > CRM
5-10 Years
Office and Administration > Attention to Detail
5-10 Years
Real Estate > Lead Generation
2-5 Years
Discretion and Confidentiality
5-10 Years
Due Diligence & Property Analysis
2-5 Years
Experience highlights
Team Lead Manager | Operations VA
Vitae Properties Solution Ltd.
·
June/2024
–
Present
I served as a Team Lead managing 24 Virtual Assistants, overseeing daily lead generation activities and ensuring quality, accuracy, and consistency across all work. I monitored performance, reviewed lead outputs, maintained trackers and reports, provided guidance and feedback, and ensured deadlines and standards were met. I worked closely with the Director to keep lead pipelines organized, efficient, and aligned with business goals.
Virtual Assistant I Admin | Due Diligence | Lead Generation
SLH Holdings LLC. - USA
·
July/2023
–
Present
Proactive Virtual Assistant with solid experience in administrative support and real estate operations
*Skilled in calendar management, file organization, inbox coordination, and CRM updates with accuracy and consistency
*Experienced in lead generation, proper ty research, underwriting, and running comps to support acquisition teams
*Provide well-researched insights that guide informed investment decisions
*Strong in verifying proper ty records, managing pipelines, and tracking deal progress
Customer Experienced Specialist
Barclays - Alorica Teleservices Inc. - Philippines
·
June/2019
–
Present
4 years at Barclays as a Customer Experience Specialist, later promoted to the Security Investigations Department
*Skilled in using LexisNexis to track, verify, and validate critical account information with accuracy and compliance
*Delivered empathetic and reliable customer support, building trust while resolving sensitive cases
*Maintained strict attention to detail and confidentiality in handling investigations and client data
Sales | Merchandiser
Techmart Middle East Freezone - Dubai, United Arab Emirates
·
August/2015
–
Present
Represented the brand with enthusiasm and authenticity, creating positive customer experiences
*Built meaningful connections with customers, driving engagement and brand loyalty
*Delivered product knowledge in a clear, approachable way, leaving a lasting impression
*Supported sales growth by ensuring excellent customer service and brand representation
Sales | Brand Promoter
Merhaba Trading LLC. - Dubai, United Arab Emirates
·
November/2014
–
Present
Showcased products with enthusiasm, highlighting key features and benefits through engaging demos
*Built genuine connections with customers, sparking interest and encouraging sales
*Created positive and lasting impressions that supported brand reputation and customer loyalty