Virtual Assistant | Customer Service Representative (Email/Chat Support)

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

My name is Natasha. I developed my skills through my job experiences. I was mainly focused on providing customer service, technical support, I was a virtual assistant or an AI trainer or researcher. We train and study developing ais the correct behavior and pattern. I also have an experience with FICA/KYC where I was tasks to respond to chats and emails, verify customer documents to avoid fraud and money laundering. I also have an experience in creating social profiles for an SEO company. I take pride in submitting my work on time, being patient when handling customer concerns, and taking responsibility for my role. I always do my best to meet expectations, and complete my tasks with commitment, even with minimal supervision. I look forward to contributing to your team and your company.

Skills & Experience

Skills

Chat support 1-2 Years

Barista 1-2 Years

Accounting > Accounts Payable > Billing Support 6 Months to 1 Year

- Customer Service 1-2 Years

Chat Support > Social Media Management 1-2 Years

Process Executive 6 Months to 1 Year

AI trainer 2-5 Years

Customer Support > Chat Support >Technical Support 6 Months to 1 Year

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 1-2 Years

Experience highlights

Customer Service/Chat/Email Support

JKP VA Services · June/2026 – Present

Social Media Manager/Social Profiles

Charlotte SEO · November/2023 – /

AI Trainer

Online Helpers/Hi Auto · June/2022 – Present

Billing and Technical Chat Support

Tech Mahindra · September/2021 – Present

Process Executive

Cognizant Technology Solutions Inc. · July/2020 – Present

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