Administrative Virtual Assistant

Verified

$8/hr

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Outline

Looking for Full-Time work (10 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a dedicated Remote Administrative Virtual Assistant with a strong focus on enhancing operational efficiency and productivity.

Skills & Experience

Skills

Marketing > Social Media Management 5-10 Years

Project Management 2-5 Years

Office & Administration > Customer Service 5-10 Years

Pipedrive Support 2-5 Years

Experience highlights

Technical QA Tester and Data Specialist

Motii · November/2023 – Present

As a Technical QA Tester and Data Specialist for Automation, I specialize in streamlining and enhancing the testing process through automated solutions. I design and implement automated test scripts that efficiently validate software functionality, performance, and security, reducing manual effort while ensuring consistent quality. My expertise in data management also allows me to optimize automated workflows, analyze large datasets, and ensure data integrity across systems.

Medical Biller

Bigsky Billing · June/2020 – Present

I manage multiple providers, verifying insurance claims status and ensuring prompt resolution of denied claims. I address various issues, such as incorrect modifiers, CPT codes, and timely filing denials, which insurance companies may use to delay payments. My role involves thoroughly rectifying these issues, including the creation of appeals and submission of corrected claims.

Marketing Manager

Digital Hero · December/2018 – Present

• Reviewing our records and checking where we lack in results
and making sure to create a solution in how to cope with that weak link.
• handles all Social Media accounts and posts daily content advertising the company in ways
we could gather more clients.
• Email campaign which is the most efficient way of gathering prospects. Responds to email and gather data.
• Do a data entry in gathering emails for certain job professions for every program we sell that would benefit the client.

Sales Representative

SUPPORT ZEBRA - CARID.com · November/2016 – Present

• Handles order taking and returning of products. Assists in tracking their orders from manufacturers for updates regarding shipping
• Assisting customers in canceling orders and trying to save the sale by offering either the same product or a different product.
• Assisting them in processing refunds whenever they cancel orders.
• Assisting customers in installing their car parts over the phone or if they have
inquiry regarding products whether it is the right fit or get them a recommendation.

Customer Service Representative

InterGlobe Technologies - United Airlines · March/2015 – Present

• Call Support – Handles different kinds of calls.
• Flight Change – I handle assisting customers in changing their flights by either changing,
re-booking, or connecting flights in a different airline whichever is convenient to the
customer.
• Flight Cancellation – Assists customer canceling their flight or either changing or re-
booking their canceled flight due to some major problems such as Bad Weather or
Connecting legs is not convenient.

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