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Diego J.

Customer Service

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Dynamic and knowledgeable Team Leader with extensive experience
in technical support and customer service at T-Mobile (U.S. based
clients). Proven track record in resolving complex technical issues,
leading teams to exceed performance metrics, and enhancing
customer experiences through effective communication and
problem-solving skills.

Skills & Experience

Skills

Adaptability 2-5 Years
Team Leadership 2-5 Years
Communications 2-5 Years
Technical Skills 2-5 Years
English 5-10 Years
MS Office 2-5 Years
- Customer Service 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years
Tagalog 10+ Years
- Content Creation & Curation - Social Media Strategy & Planning - Community Management (Engaging with followers) - Scheduling & Posting 2-5 Years

Experience highlights

BS Mechanical Engineering Student
Adamson University · January/2015 – Present
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