Skills
Stripe
Less than 6 Months
Web Design
1-2 Years
Active Listening
1-2 Years
HTML & CSS
1-2 Years
Branding
1-2 Years
Decision making
1-2 Years
- Customer Service
1-2 Years
Design > illustration
2-5 Years
adobe
2-5 Years
Design > Adobe > Photoshop>Lightroom>Photography
1-2 Years
Clip Studio Paint
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
Less than 6 Months
Design > Canva Graphic Design > Video Editing
1-2 Years
Experience highlights
Senior BPO Agent
TaskUs
·
January/2024
–
/
Handle escalated customer issues, ensure high-quality service delivery, client communication, and SLA management in fast-paced environments.
Head Designer, Marketing Team
PJW Management Services, Inc.
·
January/2023
–
Present
Led marketing team design initiatives and brand execution.
Internship
JBWMSC
·
January/2023
–
Present
Created brand book, mockups, and improved company website design.
