Project Coordinator (Roofing/Construction) | Data Entry Specialist | Email/Calendar Manager

Verified

$15/hr

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Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Need someone who can keep your projects on track and your inbox under control?
I’m Neri, a detail-oriented Virtual Assistant with 12+ years of experience supporting daily operations and client coordination.

I help businesses stay organized and efficient by handling:
• Client & project coordination (scheduling, updates, timelines)
• Data entry & CRM management (JobNimbus, Podio, ISN, Zoho, Google Sheets)
• Email & calendar management
• Quality assurance & reporting
• Lead generation, research, and admin support

In my recent role as a Project Coordinator, I managed schedules, coordinated with clients and crews, and ensured projects stayed on track from start to finish.

I’m detail-oriented, proactive, and comfortable using tools like Google Workspace, Microsoft Office, Canva, and various CRMs.

If you’re looking for someone reliable who communicates well and takes ownership of tasks, I’d love to support your business.

Skills & Experience

Skills

Customer Support 10+ Years

Office and Administration > Quality Assurance 5-10 Years

Project Coordination 2-5 Years

Report Generation 5-10 Years

~Data Entry 10+ Years

Team Leadership 5-10 Years

- Customer Service 10+ Years

CRM & Tools 5-10 Years

Process improvement 2-5 Years

Lean Six Sigma 2-5 Years

Cost Estimate > Microsoft Excel 10+ Years

Account Management; Customer Support > Sales Support > Lead Generation 1-2 Years

Basic Graphic Design>Canva 2-5 Years

Google Workspace 2-5 Years

Human Resources > HR Management > Administrative Works > Operations Management 5-10 Years

Experience highlights

Project Coordinator

Sierra Roof Inc · May/2023 – Present

Coordinated multiple roofing projects, managed schedules and crew assignments. Served as main point of contact between clients and teams. Maintained project records using CRM systems and adjusted schedules for delays.

Quality Assurance Analyst

Allied Building Inspection Services · May/2023 – Present

Evaluated customer service calls for compliance with standards. Identified performance trends and prepared weekly QA reports. Conducted calibration sessions and investigated order cancellations.

Virtual Assistant

Rocket Station · July/2022 – Present

Managed lead generation and property research using CRM tools. Supported customer inquiries via phone and email. Maintained databases and assisted with social media content scheduling using Canva.

Operations Supervisor / QA Analyst / Customer Service Representative

Qualfon Philippines, Inc. · June/2013 – Present

Led team handling customer concerns via email and calls. Evaluated calls for compliance, provided coaching feedback. Resolved technical and refund issues. Supported recruitment and onboarding processes.

Data Entry Specialist

Cebu II Electric Company · April/2012 – Present

Encoded new consumer details and updated existing customer information. Received payments and updated billing information as needed.

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