IT SUPPORT SPECIALIST

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am working as an IT Support Specialist for 5 years. Network troubleshooting, Computer Troubleshooting, Helpdesk are my strength

Skills & Experience

Skills

Computer Repair Specialist 2-5 Years

Network Administration, System Administration, Data Analysis, Problem-Solving, Technical Support 2-5 Years

Experience highlights

IT Support Specialist

Lazada E-Commerce · April/2023 – Present

First point of contact for all employees in the company.
Other issues involving network, server or telephony
services should be escalated to Level 2 & 3 using the
tools which will be provided by the company.
Logging and process request/escalation tickets using
the ticketing system provided by the company.
Support and problem-solving of a standardized
workstation environment.
Maintaining compliance with all company policies and
procedures.

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