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Abegail O.

Executive Assistant/Virtual Assistant

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Results-driven Executive Virtual Assistant and Operations Support professional with experience in executive administration, CRM management, customer relations, lead nurturing, and project coordination. I help busy executives and growing businesses stay organised by managing calendars, inboxes, meetings, follow-ups, documentation, customer communications, and day-to-day operational priorities.

I am experienced with GoHighLevel, Google Workspace, Microsoft Office, Airtable, ClickUp,

contactinfohLog in to see contact information or sign up, Canva, and AI productivity tools. My strengths include proactive follow-through, clear communication, attention to detail, CRM workflows, lead management, research, reporting, scheduling, and process improvement. I am reliable, adaptable, and committed to delivering high-quality support in fast-paced remote environments.

Skills & Experience

Skills

Accounting > Financial Accounting > Analysis Less than 6 Months
Coaching > Homeschool > Teaching 1-2 Years
Leadership 2-5 Years
Communication 5-10 Years
Executive Virtual Assistant 2-5 Years
Calendar Management 2-5 Years
CRM management 1-2 Years
~Data Entry 2-5 Years
- Customer Service 5-10 Years
● Project Management 2-5 Years
GoHighLevel (GHL) 1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 2-5 Years

Experience highlights

User and Lifecycle Relations Manager (Consultant)
DOON Transportation Technologies Inc. · October/2025 – Present
Led end-to-end user lifecycle, managed onboarding, engagement, retention. Owned Tier 3 escalations. Managed GoHighLevel CRM, pipelines, automations, campaigns. Collaborated cross-functionally on customer journeys and platform growth.
Executive Partner
Athena · June/2025 – Present
Provided executive support managing calendars, meetings, travel, correspondence. Managed cross-functional projects, prepared reports and presentations. Conducted research, coordinated stakeholders, improved operational efficiency.
Teacher
De La Salle Santiago Zobel School · August/2023 – Present
Taught foundational reading skills including phonics, vocabulary, comprehension. Designed engaging lesson plans tailored to student needs. Assessed progress through quizzes and evaluations.
Executive Virtual Assistant (Part-time)
Event and Management Industry · April/2023 – Present
Made outbound calls to mortgage clients offering account reviews and promotions. Monitored customer data for upsell opportunities. Boosted retention by 20% through proactive issue resolution.
Fraud Analyst
JP Morgan Chase Co. · March/2023 – Present
Filed and processed confidential claims on cardmember accounts. Resolved 50+ daily inquiries on transactions and account activity. Identified discrepancies, ensured compliance with regulatory standards.
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