Skills
Multi tasker, Goal oriented and perform tasks professionally.
10+ Years
Communication > Bilingual > Japanese
5-10 Years
Experience highlights
Store manager
Muratomo udon Japanese Restaurant
·
September/2023
–
Present
Founded and managed a Japanese restaurant business, overseeing daily operations, supplier
coordination, and customer relations.
Business Developer/ Japanese Interpreter
Flaprun Inc.
·
April/2018
–
Present
Served as a liaison and interpreter (Japanese-English-Filipino), fostering strong relationships with partners, suppliers, and clients, including Japanese counterparts. Facilitated clear communication in meetings, negotiations, and technical discussions while representing the company at trade shows, presentations, and client engagements to bridge language and cultural gaps.
Registrar officer/ Japanese Interpreter
Star Express Phil-Jap Academy
·
January/2016
–
Present
Handled student records, enrollment, and academic documentation while providing interpretation and translation support for Japanese staff and students, ensuring clear communication and cultural understanding within the school environment.
Retention Specialist
Affinion Group International June 2016- December 2016
·
June/2016
–
Present
Resolved customer concerns on membership, billing, and benefits while delivering excellent service in a high-volume environment and consistently meeting performance targets.
Retention Specialist
Affiliated Computer Services (ACS)
·
January/2007
–
Present
Managed U.S.-based accounts (GreatFun, Shoppers Advantage, Auto Advantage) under Trilegiant Corp, retaining customers through value-driven communication and problem-solving while consistently exceeding retention targets.
