Skills
Customer Support > Ecommerce > Ebay
2-5 Years
Inbox & Calendar Management
5-10 Years
Executive Assistant & Admin Support
5-10 Years
Process Documentation
5-10 Years
Record & Data Management
5-10 Years
Office and Administration > Stakeholder Management
5-10 Years
Customer service
2-5 Years
WooCommerce, Shopify
2-5 Years
Business Writing
5-10 Years
Travel & Booking Coordination Flight & Hotel Reservations Itinerary Planning
10+ Years
Office and Administration > Microsoft 365, Outlook, Excel, Word, Project, PowerPoint, Teams
2-5 Years
Operations Management & Project Management
2-5 Years
Recruitment Coordination
2-5 Years
Design>Graphic Design>Canva
2-5 Years
AI & Automation Tools (ChatGPT)
2-5 Years
Experience highlights
Executive Assistant / Operations & E-commerce Coordinator
Independent Contractor
·
July/2024
–
/
Provide C-suite Executive Assistant, operations, and e-commerce support, including inbox and calendar management, travel and meeting coordination, executive research, recruitment support, stakeholder management, project tracking, SOP development, documentation, and Shopify/WooCommerce content administration.
Executive Assistant
Athena Labs / Oraz PH
·
May/2022
–
Present
Provided end-to-end Executive Assistant and personal assistant support, including inbox and calendar management, meeting scheduling, domestic and international travel coordination, executive research, correspondence, stakeholder management, and confidential administrative support.
College Instructor / International Affairs Coordinator / Operations Manager
Bukidnon State University
·
January/2017
–
Present
Led operations management, project coordination, stakeholder engagement, policy development, programme administration, and cross-functional coordination across academic and international affairs initiatives.
Customer Service Advocate, OptumRx
UnitedHealth Group
·
December/2015
–
Present
Provided healthcare customer service and administrative support by processing insurance and prescription claims, coordinating with US healthcare professionals, managing sensitive information, and resolving claim discrepancies.
Sales Executive, Expedia
Teleperformance Philippines
·
December/2013
–
Present
Provided travel and customer support through hotel booking management, reservation coordination, client communication, problem resolution, and accurate travel and destination assistance.
