Skills
Computer tech Hardware and software, Computer literate
10+ Years
Experience highlights
MMORPG Community Manager
Ryan Hong
·
September/2021
–
Present
Moderated in-game chat and official forums to
maintain community guidelines and resolve player
conflicts.
•Planned and executed live in-game events to increase
player engagement and retention metrics.
•Drafted, scheduled, and published patch notes, event
posts, and community updates across platforms.
•Collected, analyzed, and reported player feedback to
inform game design and live-ops decisions.
•Managed official social media channels, responding to
players.
Commissary Head
Mang Boks Food Industy
·
September/2002
–
Present
Led end-to-end food production operations,
optimizing manufacturing workflows to meet firstrun capability goals and enhance production
efficiency.
•Directed workforce management, determining
optimal crew staffing, scheduling, and collaborating
with HR to adapt to fluctuating production demands
in a high-volume food manufacturing environment.
•Standardized manufacturing procedures, defined job
roles, and implemented quality assurance and safety
protocols to ensure compliance with food safety