Training Officer | Learning and Development Specialist | Instructional Designer

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Resourceful Training Officer with over 3 years of experience in instructional design and adult learning
principles, skilled in needs analysis and developing scalable onboarding modules. Proven ability to
engineer interactive training materials that decrease time-to-proficiency and optimize learner
engagement through data analysis. Collaborates effectively with stakeholders to align learning with
business goals and enhance customer service. Eager to leverage expertise in talent development and
program optimization to drive employee growth and business performance.

Skills & Experience

Skills

Advertising > A/B Testing 2-5 Years

Design > Graphic Design > Instructional Design 2-5 Years

Google Suite 5-10 Years

Performance Improvement 2-5 Years

Content Marketing 2-5 Years

Training & Development 2-5 Years

● Project Management 2-5 Years

MS Office 365 5-10 Years

Needs Analysis 2-5 Years

Assessment Design 2-5 Years

Experience highlights

Training Officer / Instructional Designer

TDCX Philippines · March/2024 – /

Orchestrated end-to-end instructional design for scalable multi-modal onboarding modules. Engineered interactive training materials focused on product functionality, decreasing time-to-proficiency.

Subject Matter Expert

TDCX Philippines · June/2023 – Present

Assessed learning effectiveness metrics and developed performance-based assessments. Partnered with operations team leveraging KPIs including SLAs, NPS, CSAT, and AHT.

Content Marketing Strategist / Content Writer

Proweaver & · May/2019 – Present

Scripted and published engaging digital copy and educational blog content. Optimized content delivery and improved digital adoption rates using A/B testing and user engagement analytics.

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