Technical Support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Dedicated Web Hosting Technical Support professional with 9 years of experience, fueled by a passion for resolving basic intricate technical issues.

Skills & Experience

Skills

Basic troubleshooting of WordPress errors 500, 403, 404, database connection, SSL, Email issues, DNS,M365 email. I also can manage a hosting account. 5-10 Years

Experience highlights

Technical Hosting Support/Lead

GoDaddy · January/2017 – /

Assisting customers regarding their hosting accounts, websites (cPanel, Plesk, Managed WordPress), SSL, DNS, and email issues (cPanel, M365).
- Providing support to agents as SME/TechLead.

Technical Hosting Support

Verio Hosting · March/2015 – Present

Assisting customers via the ticketing, chat and inbound calls relating to their web hosting servers.

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