Skills
Customer Support > Customer Relationship Management
2-5 Years
E-Commerce > Inventory Management > Purchasing
6 Months to 1 Year
Customer Support > Active Listening, customer service
5-10 Years
E-Commerce > Product Research , Time management , Product Listing , Product Analysis , E-Commerce Management ,
2-5 Years
B2B & B2C Client Acquisition Specialist (Team Leader)
6 Months to 1 Year
Experience highlights
Purchasing manger
Proglo Holding LLC
·
March/2022
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Present
With the success of the client acquisition team, the business owners had too much on their hands and had to pass the task of purchasing to me. A buying department consisting of trusted colleagues was created. I made some changes to the process making it smoother and faster for the orders, delivery, retrieval and even real-time updates on the status of the orders. I made sure we have real-time contact with suppliers and carriers.
Amazon store manager
Proglo Holding LLC
·
February/2021
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Present
I joined the company as a product researcher at first and got promoted to store manager.
Client Acquisition manager
Proglo Holding LLC
·
August/2021
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Present
The company has grown exponentially and started venturing to supply chain. A team was created and eventually had its leadership fall on my shoulders. I did the hiring of team members through
contactinfohChoose a plan to view contact info. and facebook. Conducted interviews and script creation. trained the new team members and launched the newly formed department. With my leadership we were able to garner over two hundred partners, suppliers and distributors.
Customer Service/Technical Support/Sales Specialist
VXI philippines
·
January/2021
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Present
I joined the team of Customer support, Technical Support and Sales Support for AT&T US. I handled internet and phone trouble shooting, Account issues and sales.
Advance Customer Advocate
Sitel Group Philippines
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March/2019
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Present
I joined as part of a team who handles customer support, technical support and sales representative for a US based Telecommunications Company. I handled Phone, Internet and Cable customer support, trouble shooting and sales. Having shown exceptional skills and dedication for what i do i got promoted to billing, escalations and customer retention.
