Customer Service

Verified

$4/hr

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Outline

Looking for Full-Time work (9 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I bring strong communication, problemsolving,
and active listening skills developed
through hands-on customer support
experience, ensuring every interaction is
handled with professionalism and clarity. I
consistently deliver high-quality service by
combining empathy, time management,
and multitasking in fast-paced, customer focused
environments.

Skills & Experience

Skills

Customer Support > Active Listening 2-5 Years

Customer Support > Customer Relationship Management 2-5 Years

Customer Support > Customer Service > Payment Processing 2-5 Years

Service upselling, customer relations ,product sales 2-5 Years

Experience highlights

RETENTION SUPPORT

HOMEAGLOW · June/2024 – Present

Handled customer inquiries via email
Identified potential service and compliance risks
Escalated critical issues promptly

BOOKING SPECIALIST

TELEPERFORMANCE · January/2023 – Present

Managed hotel reservations via inbound and outbound calls
Answered guest inquiries on availability, rates, and services
Recommended rooms, packages, and add-ons
Converted calls into sales

CUSTOMER SERVICE

TELEPERFORMANCE · November/2021 – Present

Responded to customer inquiries via inbound call
Troubleshoot technical and network issues
Escalated unresolved concerns to higher support teams
Maintained detailed customer interaction records

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