Outline
Looking for Full-Time work (8 hours/day) at $8/hour
Associate Degree
English proficiency Conversational
Professional Summary
I’m an experienced IT Support Specialist with a strong background in both hardware and software troubleshooting. I’ve worked in technical support role
Skills & Experience
Skills
Computer Software and Hardware troubleshooting
Knowledge in MS Office, (word,excel,ppoint)
Microsoft Office and Windows Technical Support
Basic Photoshop editing
CCTV Installation/Configuration, Networking, Troubleshooting Hardware and Software, basic knowledge in Server Maintenance
Microsoft 360, excel and outlook
Laptop/desktop Repair.
Computer/Printer Setup/Installatiln & Repair
Network Installation and Troubleshooting
Software > Application Performance Management > Firewalls
Servicenow
SAP, Oracle and Maximo Systems
Experience highlights
IT SUPPORT / COMPUTER SERVICE TECH
V2X INC LOGCAP V
·
June/2022
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/
Responsible for recognizing, researching, isolating, and resolving first level information systems problems for appropriate service, repairs, training, and follow-up. Also performs technical inspections for all work processed in the Automated Data Processing Equipment (ADPE) Bench. Perform other duties as assigned. Provide technical maintenance and service for all users. Support user windows operating system, Microsoft office 365. Evaluate equipment for malfunctions and deficiencies. Performs ba
IT SUPPORT / GRAPHIC DESIGNER
GOLDEN WING & DOUBLE WIN STAINLESS & ALUMINUM
·
April/2019
–
Present
Provide repair and maintained all IT equipment such as Desktop setup and troubleshoot computer issue. setup router and switch, layout UTP cables for 15 additional workstation office expansion. Administered network printer, local printer and shared folders. Administered CCTV, add IP cameras indoor & outdoor, reconfigure NVR settings. Support for company marketing strategy, responsible for all layout and design using PHOTOSHOP such as company profiles, catalogue design, pricelist, brochures, flyer
IT TECHNICIAN – Temporary
UNITED GULF CEMENT COMPANY – DOHA QATAR
·
January/2019
–
Present
Support for all IT equipment such as computer installation, setup, and repair. Support all network printer scanner, router, switch, PABX and Wi-Fi unit. Provide support for software and application use for the operations. Maintained CCTV’s camera and DVR. Reviews, backup all suspicious event recorded and make a report for the management. Monitor GPS for company vehicle track each location and provide GPS usage report. Apply VISA for new employee, medical appointment card renewal QID, drivers lic
IT TECHNICAL SUPPORT
SHACMAN MOTORS CORPORATION
·
November/2013
–
Present
Support for company ERP system, administrate and control system, each module and flow. Responsible in Windows Server both windows domain and database servers. Support for installations, account creations for new user. Administered antivirus security. Support also for CMS domain email using outlook and website for the company. Troubleshoot of desktop, printers, scanners, fax and networks Lan/WIFI. Responsible for installation for new IT software and hardware equipment and database backup. Support
IT SPECIALIST
THERMA MOBILE ABOITIZ
·
September/2012
–
Present
Support For Therma Mobile power plant as an IT specialist f for all IT equipment. Provide preventive and Corrective maintenance services. Monitoring and troubleshoots for desktop and printer, Coordinate suppliers for upgrades, services need in the company. Setup and configure workstation, install application . Administered WATCHGUARD firewall for network
IP’s, network printers and IP Phones. Creates roles for networks and internet proxies in firewall. Support for domain severs, monitoring for ac
IP’s, network printers and IP Phones. Creates roles for networks and internet proxies in firewall. Support for domain severs, monitoring for ac
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