Skills
5-10 Years
Team Leadership
5-10 Years
Data Analysis
5-10 Years
Database administration
5-10 Years
- Customer Service
5-10 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
ClickUp
1-2 Years
CRM > Salesforce
2-5 Years
Linkedin Sales navigator
2-5 Years
Basic Graphic Design>Canva
2-5 Years
CRM > HubSpot CRM
2-5 Years
Experience highlights
Customer Relations Team Leader
Miguelito's International Corp.
·
January/2026
–
Present
Led team of 13 people in customer relations department. Set monthly KPIs and managed team productivity using ClickUp.
Marketing Database Team Lead
Canary Technologies
·
July/2021
–
/
Manages database of over one million hotel accounts worldwide. Handles data uploading, deduplication, lead conversion, and data quality assurance using Cloudingo and manual verification.
Business and Development Representative
The Business Services Company
·
Nov/2018
–
Present
Ran email campaigns using Salesloft cadences. Conducted lead prospecting via LinkedIn Sales Navigator and ZoomInfo. Designed marketing materials and prepared sales proposals with business team.
Training Coordinator
Landmark Leisure LLC
·
Dec/2017
–
Present
Coordinated training programs. Worked on marketing research and competitor analysis to support organizational strategy development.
Customer Care Associate (Billing, Product, Claims)
Sykes Asia Inc.
·
Feb/2016
–
Present
Handled customer service calls for product inquiries and claims. Served as escalation agent for difficult customers. First achiever of perfect KPI among 200+ agents.
