Skills
eCommerce Operations
10+ Years
Marketplace & Platform Expertise
10+ Years
Customer Support & Experience
Less than 6 Months
Product & Content Management
Less than 6 Months
Web & Technical Skills
5-10 Years
Operations, Leadership & Admin
5-10 Years
Recruitment, Training & HR (Supporting Skill Set)
5-10 Years
Experience highlights
Product & Shipping Coordinator
Wizcad Pty Ltd
·
May/2011
–
Present
Managed end-to-end eCommerce operations across Shopify, BigCommerce, and eBay, Coordinated shipping and logistics with overseas suppliers, Uploaded, edited, and maintained product listings across multiple platforms, Processed online sales, invoicing, Managed inventory, databases, and Retail Express product uploads, Supervised customer service chats and daily operational workflows, Supported website migration
eCommerce Virtual Assistant
Ralph Christian Inc
·
January/2000
–
/
Processed and managed daily customer orders and shipping workflows, Printed and coordinated shipping labels and documentation, Reviewed and flagged high-risk or potentially fraudulent transactions, Handled customer inquiries via email, chat, and social media, ensuring timely and accurate resolutions.
Database Supervisor & Encoder
Hospify UK
·
March/1992
–
Present
Served as final quality checker for hospital data entries and records, Coordinated with UK NHS hospitals to verify and validate data accuracy, Managed and maintained the Hospify App database, Conducted research and implemented data updates on the main server
