Skills
Office and Administration > Accuracy Verification
6 Months to 1 Year
Insurance verification, Prior authorizations, medical records officer, admin tasks, utilizing EMR
1-2 Years
Office and Administration > Data Entry
Less than 6 Months
Insurance Specialist
Less than 6 Months
Loan Processor
Less than 6 Months
Experience highlights
Insurance Specialist
Global Medical Virtual Assistant
·
July/2024
–
Present
Specializing in EMR management, insurance verification, prior authorizations, and administrative support for healthcare providers.
Advisor I / Trainer
Concentrix
·
October/2022
–
Present
Managed provider inquiries on claims, eligibility, and benefits; researched and resolved payment and authorization issues; documented interactions, updated provider info, and coordinated with internal teams. Delivered training and onboarded new hires, evaluating effectiveness to ensure program standards and performance goals were met.
Process Associate
ThoughtFocus
·
April/2021
–
Present
Reviewed and processed mortgage loans, credit card transactions, and financial documents for accuracy and compliance; performed data entry, validation, and reconciliation; communicated with clients, banks, and teams to resolve issues; monitored account status and ensured adherence to policies and regulations.
