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Alan Kirsten C.

Operations Coordinator

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi, I’m Alan, an Operations Coordinator with over 6 years of virtual client experience supporting business operations, task coordination, and administrative workflows.

In my previous roles, I coordinated maintenance and cleaning requests with vendors, tracked orders and supplies, maintained operational records, and followed up on outstanding tasks. I also helped consolidate trackers, improve order tracking for invoicing, and create SOPs to make processes more organized.

My experience includes task and project coordination, vendor follow-ups, order and inventory tracking, administrative documentation, and process improvement. I’ve used Google Sheets, HubSpot, Trello, ClickUp, and Zapier to support daily workflows and organize information.

I’m organized, proactive, and committed to clear communication, accurate records, and consistent follow-ups. I aim to help small businesses and growing companies keep their operations organized and running smoothly.

Skills & Experience

Skills

Data Organization 5-10 Years
SOP Development 5-10 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 2-5 Years
Project Management > Asana > Monday > Trello 2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years
Software > Zapier 1-2 Years
Content Writing 1-2 Years
E-Commerce > Amazon > Inventory Management 2-5 Years
● Project Management 2-5 Years
ClickUp 1-2 Years
Vendor coordination 1-2 Years
Hubspot 2-5 Years
Business Operations 2-5 Years
Customer Communication 1-2 Years
Process & Workflow Improvement 2-5 Years

Experience highlights

Operations Team Member
Vacation Alchemy · July/2025 – Present
Managed daily operations of vacation rental company. Handled guest concerns, coordinated maintenance and cleanliness with vendors. Managed orders, tracked supplies, streamlined order tracking, unified operational trackers, developed SOPs.
Virtual Assistant
The VA Group · November/2022 – Present
Converted leads into customers and established client database. Researched potential leads and created streamlined automations using HubSpot, Trello, ClickUp, and Zapier. Developed SOPs to standardize processes.
Marketing Staff
Luxo Living · May/2021 – Present
Created online product listings with descriptive content. Optimized copy for search visibility and improved older listings to maximize sales and customer ratings.
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