Customer Service

Verified

$6/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hello,

I am interested in applying for the Customer Service position. I have several years of experience supporting customers in e-commerce, retail, and health and wellness, handling inquiries, orders, returns, and customer concerns across emails and chat.

I’m focused on providing clear, efficient, and helpful support while making sure each customer has a positive experience. I’m also familiar with tools such as Shopify, Gorgias, Zendesk, and Help Scout.

I would welcome the opportunity to bring my experience and customer-focused approach to your team. Thank you for considering my application.

Best regards,
Jason

Skills & Experience

Skills

Customer Support > Customer Service > Gorgias 5-10 Years

Team Leadership 5-10 Years

Account Management 5-10 Years

Customer Retention 5-10 Years

- Customer Service 10+ Years

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 2-5 Years

Shipstation 2-5 Years

Google Workspace 2-5 Years

Marketing > Order Management 10+ Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 10+ Years

Customer Support > Chat Support> Email Support> Shopify>Zendesk 2-5 Years

Customer Service > Gorgias > Shopify 2-5 Years

Experience highlights

Team Leader

THE WELLNESS COMPANY · Mar/2026 – Present

Led health and wellness specialists team, provided coaching on supplement products and customer service best practices. Liaised between customers and healthcare providers.

Shopify CSR

MY HI-RELIEF · Dec/2025 – Present

Assisted customers with orders, returns, and product inquiries via Shopify. Coordinated with internal teams and healthcare providers to resolve concerns while maintaining confidentiality.

Senior Team Leader

AWESOME CX – HELLO BELLO · Feb/2024 – Present

Worked closely with brand partners ensuring team adherence to SOPs. Managed administrative tasks, daily agenda, and handled email escalations.

Team Leader

AWESOME CX – HAPPYHEALTHYCO · Feb/2019 – Present

Handled brand-partner operational needs and customer concerns including orders, returns, and damaged goods. Ensured prompt email responses.

Senior CSR / Team Leader

AWESOME CX – MOBOVIDA · Oct/2018 – Present

Worked as single-person team handling brand-partner operational needs. Processed customer concerns for order status, returns, and damaged goods.

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